“100% Fully Vaccinated Organization”

- EPC Contractor
- Power Plants


- SPP/ IPP Developer for power generation  


Engineering, supply, installation
& commissioning


- Hospital Equipment
- Laboratory Equipment


Service Manager - 1 post


Job Description

  1. Responsible for handling 1st line support calls;
  2. Receive customer information, determine priority, evaluate system condition
  3. Provide 1st line technical/application support to the customer and assist in the effective resolution of critical issues
  4. To oversee preventative, corrective maintenance and proactive onsite visits to ensure work is conducted in an appropriate manner
  5. Maintaining good communications and team working with all managers, colleagues and –customers
  6. Informing management of situations where customer satisfaction is compromised or contractual obligations are unlikely to be met;
  7. Maintaining adequate records of all service visits in line with the company's reporting requirements using current business tools and procedures;
  8. Manage contracts and service delivery agreements
  9. Plan and implement strategic changes to improve service delivery
  10. Attend meetings, write reports and deliver presentations
  11. Assist Junior personnel as required. 
  12. Responsible for maintaining and installing professionally Healthcare equipment and maximizing customer satisfaction.
  13. Responsible for effective troubleshooting, parts replacement, preventive maintenance and calibration of instruments.


  1. At least 5 to 10 years’ experience in  hands-on related experience in medical equipment installation and maintenance
  2. Candidates with Btech, BE, Biomedical Engineer or equivalent education background
  3. Excellent troubleshooting skills;
  4. Self-reliance and motivation;
  5. Good technical and communication skills;
  6. Technical and applications product knowledge;
  7. Ability to work within a team and contribute to all aspects of the role.
  8. Delivers results and ability to balance priorities under pressure.
  9. Ability to communicate in English
  10. Candidates must be able to travel both local & oversea

To apply, pls submit your CV and fill the Application form at https://rgkzna.com/career-opportunity